Table of Contents

SECTION I. ANALYTICS PROCESS CONCEPTS. About the Analytics Process. Illustrating the Analytics Process through Risk Assessment. and Modeling. Analytics, Strategy, and Management Control Systems. SECTION II. ANALYTICS PROCESS APPLICATIONS. Data, Information, and Intelligence. The Rise of Big Data and Analytics in Higher Education. Google Analytics as a Prosumption Tool for Web Analytics. Knowledge-Based Cause–Effect Analysis Enriched by Generating Multilayered DSS Models. Online Community Projects in Lithuania: Cyber Security Perspective. Exploring Analytics in Health Information Delivery to Acute Health Care in Australia. Information Visualization and Knowledge Reconstruction of RFID Technology Translation in Australian Hospitals. Health Care Analytics and Big Data Management in Influenza Vaccination Programs: Use of Information–Entropy Approach. Sharing Knowledge or Just Sharing Data? Index.

About the Author

Dr. Eduardo Rodriguez is the Sentry Endowed Chair on Business Analytics University of Wisconsin-Stevens Point, Analytics Adjunct Professor at Telfer School of Management at Ottawa University, Corporate Faculty of the MSc in Analytics at Harrisburg University of Science and Technology Pennsylvania USA, Senior Associate-Faculty of the Center for Dynamic Leadership Models in Global Business at The Leadership Alliance Inc. Toronto Canada, and Principal at IQAnalytics Inc. Research Centre and Consulting Firm in Ottawa Canada. He has extensive experience in analytics, knowledge and risk management mainly in the insurance and banking industry. He has been Visiting Scholar Chongqing University China, Strategic Risk Instructor SAS Institute, and EAFIT University Master of Risk Management.

Dr. Rodriguez has been Knowledge Management Advisor and Quantitative Analyst at EDC Export Development Canada in Ottawa, Regional Director of PRMIA (Professional Risk Managers International Association) in Ottawa, Vice-President Marketing and Planning for Insurance Companies and Banks in Colombia, professor at Andes University and CESA in Colombia, author of six books in analytics, reviewer of several journals and with publications in peer-reviewed journals and conferences. Currently, he is the Chair of the permanent Think-Tank in Analytics in Ottawa, Chair of the International Conference in Analytics ICAS, member of academic committees for conferences in Knowledge Management and international lecturer in the analytics field.

He holds a PhD from Aston Business School, Aston University in the UK, a MSc. Mathematics Concordia University Montreal Canada, Certification of the Advanced Management Program McGill University Canada, and an MBA and Bachelor in Mathematics from Los Andes University Colombia. His main research interest is in the field of Analytics and Knowledge Management applied to Enterprise Risk Management.