This practical 'how-to'book describes all the key operations of ARIS Toolset - the market leading Business Process Modelling Tool. Using lots of screen shots and plenty of practical examples, Rob Davis shows how ARIS can be used to model 'your' business processes. Based on his experience of using ARIS in British Telecommunications plc, the author describes practical ways of using ARIS Toolset:- Explaining the models and techniques that will enable new users to start modelling quickly and effectively. - Introducing tips and short cuts which make using the tool much easier. - Giving insights into the ARIS concepts. - Explaining the rationale behind alternative ways of using the tool, their benefits and the trade-offs involved. - Tackling issues found in real projects (e.g. complex model structures, handling variety, etc), as opposed to the simple examples given in many books. In addition to describing how to use the tool, Rob Davis discusses how to create standards for using ARIS as well as giving guidance on how to use ARIS for process capture and design. Business Process Modelling with ARIS is a 'must have'for every user of ARIS.