About the Author

Thomas D.Zweifel is CEO of Swiss Consulting Group and a professor of leadership and cross-cultural man-agement at Columbia University.By focusing on unleashing the human spirit,he has coached hundreds of managers on five continents since 1984 to produce breakthrough results. Now he pours his secrets into a series of path-breaking books.

Reviews

"I keep this book with me at all times, I carry it in my briefcase, because you never know when you might need it to inspire a colleague, or brush up on your speaking and listening skills."

"Stimulating, inspirational, full of ideas you can use... Enrich your own communication--read this book."

"The stories and lessons are directly applicable to my work with direct reports, peers, and superiors....I learned a lot from this book."