Communication and Control: Tools, Systems, and New Dimensions advocates a systems view of human communication in a time of intelligent, learning machines. This edited collection sheds new light on things as mundane yet still profoundly consequential (and seemingly "low-tech") as push buttons, pagers, and telemarketing systems. Contributors also investigate aspects of "remote control" related to education, organizational design, artificial intelligence, cyberwarfare, drones, and even binge-watching on Netflix. In line with a systems view, the collection takes up a media ecological view. This work will be of interest to students, scholars, and researchers in communication, new media, and technology.
Communication and Control: Tools, Systems, and New Dimensions advocates a systems view of human communication in a time of intelligent, learning machines. This edited collection sheds new light on things as mundane yet still profoundly consequential (and seemingly "low-tech") as push buttons, pagers, and telemarketing systems. Contributors also investigate aspects of "remote control" related to education, organizational design, artificial intelligence, cyberwarfare, drones, and even binge-watching on Netflix. In line with a systems view, the collection takes up a media ecological view. This work will be of interest to students, scholars, and researchers in communication, new media, and technology.
Chapter 1: A Brief History of Communication and Control in Humans
and Machines.
Robert C. MacDougall
Chapter 2: Four Dimensions of Control.
Robert C. MacDougall
Chapter 3: Panic Button: Thinking Historically about Danger,
Interfaces, and Control-at-a-Distance.
Rachel Plotnick
Chapter 4: A Waiting Room Without Walls: Paging, Pagers, and the
Future of Mobile Communication.
Benjamin Morton
Chapter 5: Chained to the Dialer, or Frederick Taylor Reaches Out
and Touches Someone
Brett Lunceford
Chapter 6: Chatbots in the Metropolis: Turing and the Communicative
Labor of the Multitude
Kevin Cummings and Cameron Kunzelman
Chapter 7: Remote Control from the C-Suite: Chief Knowledge
Officers, Chief Learning Officers, and Globalized Corporate
Noopower.
Robert Gehl
Chapter 8: So Many Choices, So Little Choice: Streaming media,
artificial intelligence, and the Illusion of Control.
Matthew Pittman and Ryan Eanes
Chapter 9: Educational Policy and Political Action as Mechanisms of
Remote Control.
Zeke Kimball and Karla Loya
Chapter 10: Mobile geospatial search and the limits of knowledge:
linking application design and use in time and space.
Jim Thatcher
Chapter 11: Reflections on the Nature of Organization, Control and
Resilience in Sociotechnical Systems.
Vincenzo DeFlorio
Chapter 12: Mediascape as Battlefield: Infrastructure Convergence
and Smart War.
Kathleen Oswald
Chapter 13: Remotely Piloted Vehicles, Ubiquitous Networks, and new
manifestations of Control in Open Society National Security
Environments.
R.E. Burnett
Chapter 14: Remotely Human: The ‘Remote-Me’ and the Emergence of
the Companion-Head. Madhusudan Raman
Robert C. MacDougall is professor of communication and media studies at Curry College.
The shift from analog to digital is about much more than
efficiency, precision, and progress. As MacDougall points out, it
is a dramatic shift in what it is to be human and how we relate to
the world. Computers are enveloping areas of expertise that were
once the sole domain of human creativity and are transforming the
relationship of humans to those domains. Such a shift is difficult
to see and discuss, but MacDougall gets the conversation
started.
*Michael Wesch, Kansas State University*
Almost no part of life stays untouched by technology and media. Yet
our everyday understanding of technological systems, media
dynamics, and data networks is still relatively low-key in
comparison. This powerful collection of essays comes to offer
timely guidance by creatively and critically mapping the media
ecologies of a rich array of systems, networks, and fields. A
must-read for anyone who wants to probe the extent to which
“control” controls.
*Yoni Van Den Eede, Free University of Brussels*
MacDougall has assembled a satisfying spectrum of voices to track
how the pulsing, global spray of electrons we stubbornly call
"media" continues to transform us. From theory to case
study, Communication and Control is truly cutting-edge
stuff that will put you in the feedback loop.
*Roger Stahl, University of Georgia*
This fine edited volume covers a broad spectrum of theoretical and
applied topics. For the theorist, there are stimulating
reinterpretations of Norbert Wiener and Marshall McLuhan. For those
more intrigued by case studies, behold the chapters on push
buttons, pagers, call centers, and chatbots. By consolidating so
much varied work on emerging communication systems, this collection
does exactly what a good anthology is supposed to do.
*Graham Harman, Southern California Institute of Architecture*
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