Table of Contents

Introduction xxxi Assessment Test liv Part I 220-801 1 Chapter 1 Motherboards, Processors, and Memory 3 Chapter 2 Storage Devices and Power Supplies 69 Chapter 3 Peripherals and Expansion 125 Chapter 4 Display Devices 197 Chapter 5 Custom Configurations 235 Chapter 6 Networking Fundamentals 261 Chapter 7 Introduction to TCP/IP 309 Chapter 8 Installing Wireless and SOHO Networks 337 Chapter 9 Understanding Laptops 395 Chapter 10 Installing and Configuring Printers 445 Chapter 11 Understanding Operational Procedures 501 Part II 220-802 559 Chapter 12 Operating System Basics 561 Chapter 13 Operating System Administration 607 Chapter 14 Working with Windows 7 665 Chapter 15 Working with Windows Vista 709 Chapter 16 Working with Windows XP 747 Chapter 17 Security 797 Chapter 18 Mobile Devices 837 Chapter 19 Troubleshooting Theory, OSs, and Security 929 Chapter 20 Hardware and Network Troubleshooting 981 Appendix A Answers to Review Questions 1041 Appendix B Answers to Performance-Based Questions 1075 Appendix C About the Additional Study Tools 1099 Index 1103

About the Author

Quentin Docter, A+, MCSE, CNE, CCNA, and SCSA, is an IT consultant and has over 17 years of IT experience. Emmett Dulaney, A+, Network+, Security+, MCT, is an assistant professor at Anderson University. He has written several certification books, and is coauthor of two of Sybex's leading certification titles, CompTIA A+ Complete Study Guide and CompTIA Security+ Study Guide. Toby Skandier, A+, Network+, i-Net+, Server+, is founder of Talskan Technologies, LLC, a technical education provider in North Carolina. Each author has authored or coauthored numerous books, including the previous edition of the CompTIA A+ Complete Deluxe Study Guide.