Preface ix
Acknowledgments xv
About the Authors xvii
Part 1 Defining Culture Change Leadership
Chapter 1 A New Metaphor for Culture Change Leadership 3
Chapter 2 What Do We Really Mean by “Leading,” “Culture,” and “Change”? 13
Part 2 Understanding and Assessing the Structure and Practice of Culture
Chapter 3 The Structure of Culture from the Outsider’s Perspective 35
Chapter 4 The Practice of Culture from the Insider’s Perspective 55
Chapter 5 Culture Assessment and Culture Typologies 71
Part 3 Culture Change Dynamics
Chapter 6 The Socio-dynamics of Transformational Change 95
Chapter 7 Culture Change Dynamics in a Mature Company: Alpha Power 123
Chapter 8 A Story of Planned Change and Some Unintended Cultural Consequences: Beta Corporation 147
Chapter 9 When Cultures Meet: Acquisitions, Mergers, Joint Ventures, and Other Multicultural Collaborations 161
Chapter 10 Culture Change Leadership Summary 183
Appendix Tools for Culture Change Planning 191
References 209
Index 213
EDGAR H. SCHEIN is the world-renowned expert on organizational culture, credited with founding the field and authoring this, the defining resource on the topic. He is Professor Emeritus of the Massachusetts Institute of Technology (MIT) Sloan School of Management.
PETER A. SCHEIN is the co-founder and COO of OCLI.org in Menlo Park, CA. He provides counsel to senior management on organizational development challenges facing private and public sector entities worldwide.
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