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This guide gives you strategies for increasing your effectiveness and maintaining your well-being while working in the challenging (yet rewarding) field of human services. It's filled with practical answers to questions about
- program development, including working in interdisciplinary teams, developing instructional strategies, and identifying and measuring behaviors
- crucial issues for people with disabilities, such as sexuality, recreation, technology, and employment
- important issues for human service professionals, such as working with families, coping with stress and burnout, and maintaining safe environments
Use the helpful guidelines in this book to enhance the quality of the services you provide.
This guide gives you strategies for increasing your effectiveness and maintaining your well-being while working in the challenging (yet rewarding) field of human services. It's filled with practical answers to questions about
- program development, including working in interdisciplinary teams, developing instructional strategies, and identifying and measuring behaviors
- crucial issues for people with disabilities, such as sexuality, recreation, technology, and employment
- important issues for human service professionals, such as working with families, coping with stress and burnout, and maintaining safe environments
Use the helpful guidelines in this book to enhance the quality of the services you provide.
From 1977 to 1986, Dr. Gardner served as Director of Community
Programs and then as Vice President for Community Program
Development at The Kennedy Institute at The Johns Hopkins
University. Dr. Gardner received his doctoral degree in a dual
program of American Studies and American Social History from
Indiana University. He was awarded a Joseph P. Kennedy, Jr.,
Post-doctoral Fellowship in Medical Ethics at the Harvard Medical
School. Dr. Gardner later completed the Masters in Administrative
Sciences program at The Johns Hopkins University. Dr. Gardner holds
faculty appointments at The Johns Hopkins University and the
University of Maryland. He has written and edited numerous
publications in the field of human services. Dr. Gardner is a
nationally recognized leader in the application of quality
improvement methods to the field of human services. Through
presentations at national conferences, in his teaching and writing,
and during organizational consultations, Dr. Gardner argues that
the measurement of quality must move from compliance with
organizational processes to facilitating person-centered outcomes
for people.
Michael S. Chapman, M.Ed., is Assistant Vice President of
Kennedy Krieger Community Resources at the Kennedy Krieger
Institute in Baltimore, Maryland.
Gardner and Chapman have written a handbook in the best sense of the word . . . a guide to the process of learning and change in the direction of current trends such as inclusion and respectful philosophies of care.
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