The bestselling guide to attracting new customers, keeping existing ones and wowing them all with every contact.
Michael Heppell is one of the UK's top motivational trainers. His programs on Brilliance and 5-Star Service have been attended by tens of thousands of individuals and used by many hundreds of companies across the UK and overseas as a way to motivate individuals to be all they can be. His current clients include major blue chip companies, high street retailers and Government bodies, plus individuals.
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