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Globalizing Customer ­Solutions
The Enlightened Confluence of Technology, Innovation, Trade, and Investment

Rating
Format
Hardback, 176 pages
Other Formats Available

Paperback : HK$430.00

Published
United States, 1 August 2000

In the last half of the 20th century, the world economy has benefitted from a globalization process driven by the enlightened confluence of technology, innovation, trade and foreign direct investment. This book broadens our understanding of that process. Opening with a review of current global economic metrics and the significant differences between advanced and developing nations, the book goes on to discuss the globalization paradigm and the forces driving it. Discussing the importance of new ideas and new technology in continued economic growth, the volume shows how the protection of intellectual property encourages innovation. Also covering the evolution of international trade, the book reviews trade distortions from both external and internal sources, comparing trade on a multilateral, non-discriminatory basis with alternative trade practics, such as free trade and custom unions. The works also reviews the origins and functions of the new World Trade Organization.
Describing the rapidly growing practice of foreign direct investment, the book shows how FDI is closely linked to international trade and concludes with a review of the important function FDI can play in the bundling and delivery of the resources for accelerated economic development of the emerging world.


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HK$856
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Product Description

In the last half of the 20th century, the world economy has benefitted from a globalization process driven by the enlightened confluence of technology, innovation, trade and foreign direct investment. This book broadens our understanding of that process. Opening with a review of current global economic metrics and the significant differences between advanced and developing nations, the book goes on to discuss the globalization paradigm and the forces driving it. Discussing the importance of new ideas and new technology in continued economic growth, the volume shows how the protection of intellectual property encourages innovation. Also covering the evolution of international trade, the book reviews trade distortions from both external and internal sources, comparing trade on a multilateral, non-discriminatory basis with alternative trade practics, such as free trade and custom unions. The works also reviews the origins and functions of the new World Trade Organization.
Describing the rapidly growing practice of foreign direct investment, the book shows how FDI is closely linked to international trade and concludes with a review of the important function FDI can play in the bundling and delivery of the resources for accelerated economic development of the emerging world.

Product Details
EAN
9780275969950
ISBN
0275969959
Other Information
index
Dimensions
24.3 x 16.4 x 1.8 centimeters (0.42 kg)

Table of Contents

Preface
Introduction and the Global Economic Metrics
Globalization - The New Paradigm
Technology & Innovation
International Trade
Trade Distortions
Multilateral vs. Alternative Trade Practices
The World Trade Organization
Foreign Direct Investment
FDI, Who Needs It? Almost Everyone
FDI and Developing Nations/Risks & Jurisdictions
FDI and Developing Nations/Technology and Finance
FDI and Developing Nations/Linages and Patterns of Organization
Reflections
Index

About the Author

EDMUND B. FITZGERALD is Managing Director of Woodmont Associates in Nashville, TN, and an Adjunct Professor at Vanderbilt University.

Reviews

"Ed Fitzgerald brings to this important topic 50 years of business knowledge and leadership. Globalizing Customer Solutions deftly lays out a new model of competition, where innovation and conspicuous customer solution' will be minimum requirements for market entrance and participation. A valuable tool...as the global economy enters a new millennium."-Ambassador Carla Hills Chairman and CEO Hills and Company Former United States Trade Representative

"Ed Fitzgerald convincingly argues that global enterprises can best serve themselves and society at large by operating in free and unimpeded markets--while emphasizing the need to recognize concerns surrounding the environment and labor standards in developing countries. He sees these as challenges that enlightened business leaders have the responsibility to address if they expect markets to remain open."-Clifton R. Wharton former Deputy Secretary of State and former Chairman TIAA-CREF

"In response to recent backlash against globalization, Globalizing Customer Solutions offers a balanced, rational portrayal of today's dynamic economy and what it means to do business in it. It traces the significant strides we've made in the last 50 years in trade, investment, and innovation--and emphasizes what we stand to lose by turning inward."-Edward Kangas Chairman, Global Board of Directors Deloitte Touche Tohmatsu

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