Table of Contents

• • Chapter - 01: How to be a better manager;
• Section - ONE: Managing People;
• • Chapter - 02: How to treat people right;
  • Chapter - 03: How to motivate people;
  • Chapter - 04: How to engage people;
  • Chapter - 05: How to be a better leader;
  • Chapter - 06: How to build teams;
  • Chapter - 07: How to manage performance;
  • Chapter - 08: How to help people learn and develop;
  • Chapter - 09: How to handle difficult situations with people;
• Section - TWO: Management Skills;
• • Chapter - 10: How to organize;
  • Chapter - 11: How to coordinate;
  • Chapter - 12: How to plan and prioritize;
  • Chapter - 13: How to control;
  • Chapter - 14: How to delegate;
  • Chapter - 15: How to make things happen;
  • Chapter - 16: How to manage your boss;
  • Chapter - 17: How to manage change;
  • Chapter - 18: How to manage conflict;
  • Chapter - 19: How to deal with office politics;
  • Chapter - 20: How to manage a crisis;
  • Chapter - 21: How to manage projects;
  • Chapter - 22: How to manage time;
• Section - THREE: Personal Skills;
• • Chapter - 23: How to persuade;
  • Chapter - 24: How to negotiate;
  • Chapter - 25: How to make meetings a success;
  • Chapter - 26: How to aim high;
  • Chapter - 27: How to solve problems and make decisions;
  • Chapter - 28: How to be creative and innovate;
  • Chapter - 29: How to conduct a selection interview;
  • Chapter - 30: How to be interviewed for a job;
  • Chapter - 31: How to communicate;
  • Chapter - 32: How to listen;
  • Chapter - 33: How to make effective presentations;
  • Chapter - 34: How to write reports;
  • Chapter - 35: How to be strategic;
  • Chapter - 36: How to think clearly;
  • Chapter - 37: How things go wrong and how to put them right;
• Section - FOUR: Business and Financial Management;
• • Chapter - 38: How to be business-like;
  • Chapter - 39: How to make a business case;
  • Chapter - 40: How to budget;

About the Author

Michael Armstrong is the UK's bestselling author of Human Resource Management books including Armstrong's Handbook of Human Resource Management Practice and several other titles published by Kogan Page. With over a million copies sold, his books have been translated into twenty-one languages. He is managing partner of E-Reward as well as an independent management consultant. Prior to this he was a chief examiner of the Chartered Institute of Personnel and Development (CIPD) and an HR director of a publishing company.

Reviews

"A practical and straightforward guide to successful management, written with the benefit of over 30 years' experience."
*Business Executive*

"Those with managerial responsibilities will find this a useful guide to keep on their shelves and dip into for background material and guidance on a range of business topics."
*Business Franchise*