Table of Contents

EDITOR'S INTRODUCTION - Lucy Mancini Newell, MBA; ARTICLES; An Incremental Approach to a Web-Based Computerized Medical Record - Becky Hood, MBA; Jeffery Clarke, MD; Richard Crouch; Matt Wareham; Fostering an Internet-Based Work Group in Community Health Through Action Research - Francis Lau, PhD; Detmar Straub, DBA, PhD; Robert Hayward, MD, MPH, FRCPC; Next Phase of Medical Management Systems: Automating Administrative Transactions to Integrate Payors and Providers - Robert B. Shingles, MBA; Hindy J. Shaman, MBA; Peter R. Kongstvedt, MD, FACP; Joseph H. Hohner, MBA; Using Personal Digital Assistants to Enhance Outcomes - Joan M. Kiel, PhD; Orin M. Goldblum, MD; Will Patients Use Electronic Personal Health Records? Responses from a Real-Life Experience - Ira C. Denton, MD; Development and Implementation of an Information Management and Information Technology Strategy for Improving Healthcare Services: A Case Study - David S. Memel, MD; James P. Scott, MD; Donn R. McMillan; Susan M. Easton; Sarah M. Donelson, MA; Glen Campbell, BS; Michael Sheehan; Tom N. Ewing, MD; Contracting with Software Vendors in a Recession: A User's Perspective - Diana J. P. McKenzie; E-Health, Phase Two: The Imperative to Integrate Process Automation with Communication Automation for Large Clinical Reference Laboratories - Lale White, MBA; Craig Terner, MBA; Common Medical Terminology Comes of Age, Part One: Standard Language Improves Healthcare Quality - Jeffrey S. Rose, MD; Bruce J. Fisch, MD; William R. Hogan, MD; Brian Levy, MD; Philip Marshall, MD, MPH; David R. Thomas, MD; Debra Kirkley, PhD, RN; Common Medical Terminology Comes of Age, Part Two: Current Code and Terminology Sets-Strengths and Weaknesses - Jeffrey S. Rose, MD; Bruce J. Fisch, MD; William R. Hogan, MD; Brian Levy, MD; Philip Marshall, MD, MPH; David R. Thomas, MD; Debra Kirkley, PhD, RN.