Paperback : HK$227.00
"The Language of Work" examines how language is used in business and the workplace, looking at a range of situations and data: from meetings to negotiations, official reports to emails between colleagues. The book explores representations of work in job adverts, TV programs and advertising and looks at the way people in business interact through small talk, politeness, customer care and management-employee relationships.
It is illustrated with lively examples taken from the real world and includes a full glossary and features a useful section on entering the world of work, including advice on CV writing, job interviews and developing 'transferable skills'.
"The Language of Work" examines how language is used in business and the workplace, looking at a range of situations and data: from meetings to negotiations, official reports to emails between colleagues. The book explores representations of work in job adverts, TV programs and advertising and looks at the way people in business interact through small talk, politeness, customer care and management-employee relationships.
It is illustrated with lively examples taken from the real world and includes a full glossary and features a useful section on entering the world of work, including advice on CV writing, job interviews and developing 'transferable skills'.
Acknowledgements 1. Introduction to the Language of Work 2. Perspectives on the World of Work 3. Written Workplace Genres 4. Spoken Workplace Genres 5. Business Relationships 6. Entering the Job Market Index of Terms Further Reading References
Almut Koester is a Lecturer in English Language at Birmingham University, UK.
'An engaging and accessible book for anyone interested in developing an understanding of how to analyse written and spoken language in a variety of workplace situations. The text is not only informative but also offers the reader many practical applications.' -Shuna Marr, www.escalate.ac.uk' ... it is engaging and accessible book for anyone interested in developing an understanding of how to analyse written and spoken language in a variety of workplace situations. The text is not only informative but also offers the reader many practical applications.' - ESCalate
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