Table of Contents

PART ONE: DATA COLLECTION
1. Data Analysis and Model Building: An Introduction
2. Plotting Process Data
3. Plotting Distributions
4. Summarizing Continuous Data
5. Describing Categorical Variables
6. Relating Continuous Variables
PART TWO: ELEMENTS OF MODELING
7. Straight Line Models
8. Multiple Regression Models
9. Normal Distributions
10. Control Charts for Continuous Variables
11. Binomial distributions
12. Control Charts for Binary Data
PART THREE: RANDOMIZED DATA COLLECTION AND INFERENCE
13. Data Collection Tools
14. Introduction to Surveys
15. Survey Designs
16. Reading the Results of a Survey
17. Significance Tests and Confidence Intervals
18. Completely Randomized and Randomized Block Designs and the Analysis of Variance
19. Factorial and Fractional Factorial Designs
PART FOUR: MODELING AND INFERENCE
20. Inference and Regression Models
21. Regression Diagnostics and Transformations
22. Regression Model Selection
23. Time Series Models
24. Seasonal Time Series Models
PART FIVE: STATISTICS AND ORGANIZATIONS
25. A Perspective on Statistics in Organization
Appendices / References / Glossary / Answers to Selected Exercises / Data Set Index / Index