Table of Contents

I. Introduction. II. Requirements: How to gather requirements; Users and the domain; Tasks and Work; Thinking about and Describing Requirements; Case Study on requirements. III. Design: Work reengineering and conceptual design; design rationale and principles; Interaction design; Interaction styles; Choosing Interaction devices: hardware; Choosing interaction elements: software components; Case study on Design; Style guides; guidelines and user-centered design; Designing a GUI; Designing for the Web; Design of embedded computer systems and small devices; Case study on requirements, design, and evaluation. IV Evaluation: Why evaluate? ; Deciding on what to evaluate, the strategy; Planning who, what, where, and when; Deciding how to collect data; Final preparations for the evaluation; Analysis and interpretation of user-observation evaluation data; Inspections of the User Interface; Variations and more comprehensive evaluations. V: Persuasion: Communication and using findings; Winning and maintaining support for user-centered design; Summary.

Promotional Information

�Covers the design of graphical user interfaces, web sites, and interfaces for embedded systems
�Full color production, with activities, projects, hundreds of illustrations, and industrial applications.
�A supporting web site Includes sample exam paper, numerous activities to practice the concepts learned, and a set of review questions to test your own learningplus web resources.

Reviews

"User Interface Design and Evaluation is comprehensive and clear. It's an amazing achievement - a textbook in plain English that works both for the classroom and for practitioners learning on their own. It covers the entire user-centered design process with details on the steps and techniques for requirements gathering, design, and evaluation. It includes great stories and case studies as well as engaging exercises. This is a superb book that puts all the pieces together." - Ginny Redish, Redish & Associates, Inc. "What makes this book unique is its blend of traditional HCI concepts and contemporary guidelines as well as its inclusion of practical pointers for acceptance of user-centered design. Unlike other HCI books, this text is generally succinct and to the point. Yet beyond being an excellent reference, it also includes very good practical examples, e.g., design of GUI, Web, and embedded systems are especially useful. The book's coverage of traditional HCI notions (e.g., visibility, affordance, feedback, metaphors, mental models, and the like), combined with practical guidelines to contemporary designs (e.g., GUIs, Web) ranks this work among the best in the field, particularly well suited as a textbook for students in a HCI class. " - Andrew Duchowski, Clemson University "The entire UI design process is presented in this text with an effective blend of theory and practice. The authors do a fine job of presenting "classic" HCI foundations and current trends in UI design. The authors have a keen knack for using interesting and practical demonstrations, examples, and exercises to reinforce key concepts. The strength of this text is the step-by-step "how-to-do-usability" guidance provided throughout the text. This book will motivate the reader to want to immediately "jump on the UI design bandwagon" and to get started on the business of attending to users in UI design. " - Laurie P. Dringus, Nova Southeastern University "This text provides a solid introduction to current thought and practices in User Interface Design and Evaluation. The authors provide a logical structure for the highly iterative work of UI Design, and the book is organized to support classroom presentation and discussion. This text can be a valuable resource for students of UI Design and Evaluation, as well as for technical and management professionals interested in an introduction to the field. " - Karl Steiner, Ph.D. Usability Manager, UGS "While reading the review copy of this book, I actually felt guilty about having taught so many HCI courses with the existing well-known textbooks. This book offers much more of the sort of material that students yearn for but find too little of in existing textbooks: extensive, concrete, and realistic advice and examples about how to proceed while designing and evaluating user interfaces. With a steady stream of brief examples and some longer case studies; with "how-to-do-it" advice and worked-out solutions to problems, the student is constantly confronted with -- and guided through -- the multifaceted real world of user interface design. The book also contains the material that we are accustomed to finding in HCI textbooks: presentation of well-known HCI concepts, principles, results, and methods. This material is woven together with the more concrete, practical information in a creative way that enhances the appreciation of both types of content." - Anthony Jameson, Professor, International University in Germany and Principal Researcher at DFKI,the German Research Center for Artificial Intelligence "The book features many elements that make the process of user interface development real. Plenty of examples show when and where user interface development has failed and how those failures might have been mitigated. Additionally, the plethora of exercises challenges you to think about the principles and theories explained, along with the practice. Graphically, the book features terrific examples of low-fidelity process documents through finished products. There are full-color illustrations along with instruction on how to use color well, and plenty of tables, boxes, and figures that further enhance the text. There is an incredible amount of information in this book. If you are involved in developing user interfaces, it is the best start for your journey." - Elisa Kaplan Miller, Technical Communications, November 2005