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Help Desk - Fishpond.com.hk

What is a Restocking Fee?
My book contains a mis-print, what should I do?
The hardcover book I received appears to have poorly cut page edges, should I return it?
My order was damaged in transit, can I return it for a replacement?
I've completed the returns form. When will I receive my refund?
Can I return an item I purchased on Fishpond.com.hk?
My order has been cancelled. Where's my refund?

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