Name: It Service Management from Hell: A Guide to Worst Practices
Brand: Van Haren Publishing
SKU: 13199828
Availability: OutOfStock
Rating: 3.25 (4 reviews)

JDF [German] (Prozessintegration, Technologie, Produktdarstellung (X.Media.Management))

By Dr Wolfgang Kuhn, Dr Martin Grell

JDF [German] (Prozessintegration, Technologie, Produktdarstellung (X.Media.Management))

By Dr Wolfgang Kuhn, Dr Martin Grell

HK$598

Computer Supported Risk Management (Topics in Safety, Risk, Reliability and Quality)

By Giampiero E. G. Beroggi, W. A. Wallace

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By Giampiero E. G. Beroggi, W. A. Wallace

HK$1,897

Integrated Management of Technical Documentation (The System SPRITE (Research Reports Esprit) (Project 2001.SPRITE))

By Jirka Hoppe

Integrated Management of Technical Documentation (The System SPRITE (Research Reports Esprit) (Project 2001.SPRITE))

By Jirka Hoppe

HK$1,000

Knowledge Management for Health Care Procedures (From Knowledge to Global Care, AIME 2007 Workshop K4CARE 2007, Amsterdam, The Netherlands, July 7, 2007, Revised Selected Papers (Lecture Notes in Artificial Intelligence))

By David Riano Ramos

Knowledge Management for Health Care Procedures (From Knowledge to Global Care, AIME 2007 Workshop K4CARE 2007, Amsterdam, The Netherlands, July 7, 2007, Revised Selected Papers (Lecture Notes in Artificial Intelligence))

By David Riano Ramos

HK$530

Information Architecture for the World Wide Web

By Louis Rosenfeld, Peter Morville

Information Architecture for the World Wide Web

By Louis Rosenfeld, Peter Morville

HK$540

3,804

Interactive Operations Research with Maple (Methods and Models)

By Parlar, Mahmut

Interactive Operations Research with Maple (Methods and Models)

By Parlar, Mahmut

HK$590

Global Engineering, Manufacturing and Enterprise Networks (IFIP TC5 WG5.3/5.7/5.12 Fourth International Working Conference on the Design of Information Infrastructure Systems for Manufacturing (DIISM 2000). November 15–17, 2000, Melbourne, Victoria, Au ..)

By John P.T. Mo, Laszlo Nemes

Global Engineering, Manufacturing and Enterprise Networks (IFIP TC5 WG5.3/5.7/5.12 Fourth International Working Conference on the Design of Information Infrastructure Systems for Manufacturing (DIISM 2000). November 15–17, 2000, Melbourne, Victoria, Au ..)

By John P.T. Mo, Laszlo Nemes

HK$1,937

E-Business and Virtual Enterprises (Managing Business-to-Business Cooperation (IFIP Advances in Information and Communication Technology))

By Luis M. Camarinha-Matos, Hamideh Afsarmanesh, Ricardo J. Rabelo

E-Business and Virtual Enterprises (Managing Business-to-Business Cooperation (IFIP Advances in Information and Communication Technology))

By Luis M. Camarinha-Matos, Hamideh Afsarmanesh, Ricardo J. Rabelo

HK$1,940

Environmental Software Systems (Environmental Information and Decision Support (IFIP Advances in Information and Communication Technology))

By Ralf Denzer, David A. Swayne, Martin Purvis, Gerald Schimak

Environmental Software Systems (Environmental Information and Decision Support (IFIP Advances in Information and Communication Technology))

By Ralf Denzer, David A. Swayne, Martin Purvis, Gerald Schimak

HK$1,400

BizTalk: Azure Applications

By Gaurav, Suraj, Machiraju, Suren

BizTalk: Azure Applications

By Gaurav, Suraj, Machiraju, Suren

HK$473 Elsewhere ~~HK$516.49~~ Save HK$43.49 (8%)

Advanced Chip Design, Practical Examples in Verilog

By MR Kishore K Mishra

Advanced Chip Design, Practical Examples in Verilog

By MR Kishore K Mishra

HK$456

2

7th RILEM International Conference on Cracking in Pavements (Mechanisms, Modeling, Testing, Detection and Prevention Case Histories (RILEM Bookseries))

By A. Scarpas, Niki Kringos, I. Al-Qadi, Andreas Loizos

7th RILEM International Conference on Cracking in Pavements (Mechanisms, Modeling, Testing, Detection and Prevention Case Histories (RILEM Bookseries))

By A. Scarpas, Niki Kringos, I. Al-Qadi, Andreas Loizos

HK$2,777

Oracle Quick Guides Part 4 - Administration (Security and Privilege)

By Malcolm Coxall, Guy Caswell

Oracle Quick Guides Part 4 - Administration (Security and Privilege)

By Malcolm Coxall, Guy Caswell

HK$94.32

Linear Optimization and Extensions (Problems and Solutions (Universitext))

By Alevras, Dimitris, Padberg, Manfred W.

Linear Optimization and Extensions (Problems and Solutions (Universitext))

By Alevras, Dimitris, Padberg, Manfred W.

HK$860

Developments in Applied Artificial Intelligence (15th International Conference on Industrial and Engineering. Applications of Artificial Intelligence and Expert Systems, IEA/AIE 2002, Cairns, Australia, June 17-20, 2002. Proceedings (Lecture Notes in A ..)

By Tim Hendtlass, Moonis Ali

Developments in Applied Artificial Intelligence (15th International Conference on Industrial and Engineering. Applications of Artificial Intelligence and Expert Systems, IEA/AIE 2002, Cairns, Australia, June 17-20, 2002. Proceedings (Lecture Notes in A ..)

By Tim Hendtlass, Moonis Ali

HK$1,140

Verteilte Kunstliche Intelligenz und Kooperatives Arbeiten (Internationaler GI-Kongress Wissensbasierte Systeme Munchen, 23.-24. Oktober 1991 Proceedings: 4 (Informatik-Fachberichte))

By W. Brauer, D. Hernandez

Verteilte Kunstliche Intelligenz und Kooperatives Arbeiten (Internationaler GI-Kongress Wissensbasierte Systeme Munchen, 23.-24. Oktober 1991 Proceedings: 4 (Informatik-Fachberichte))

By W. Brauer, D. Hernandez

HK$650

Multi-Objective and Multi-Attribute Optimisation for Sustainable Development Decision Aiding

By Edmundas Kazimieras Zavadskas, Jurgita Antuchevi & #269;iene, Samarjit Kar

Multi-Objective and Multi-Attribute Optimisation for Sustainable Development Decision Aiding

By Edmundas Kazimieras Zavadskas, Jurgita Antuchevi & #269;iene, Samarjit Kar

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Computational Statistics (Volume 2: Proceedings of the 10th Symposium on Computational Statistics, Compstat, Neuchatel, Switzerland, August 1992)

By Yadolah Dodge, Joe Whittaker

Computational Statistics (Volume 2: Proceedings of the 10th Symposium on Computational Statistics, Compstat, Neuchatel, Switzerland, August 1992)

By Yadolah Dodge, Joe Whittaker

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The Game Production Handbook, Second Edition

By Heather Maxwell Chandler, Tom Sloper

The Game Production Handbook, Second Edition

By Heather Maxwell Chandler, Tom Sloper

1

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Management by Menu

By Lendal H. Kotschevar

Management by Menu

By Lendal H. Kotschevar

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Resource Service Management in Manufacturing Grid System

By Fei Tao, Lin Zhang, Yefa Hu

Resource Service Management in Manufacturing Grid System

By Fei Tao, Lin Zhang, Yefa Hu

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The Management of Computer Aided Design for Construction

By Stanley Port

The Management of Computer Aided Design for Construction

By Stanley Port

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Ecosystem Management (Applications for Sustainable Forest and Wildlife Resources)

By Mark S. Boyce, Alan W. Haney

Ecosystem Management (Applications for Sustainable Forest and Wildlife Resources)

By Mark S. Boyce, Alan W. Haney

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It Service Management from Hell (A Guide to Worst Practices)

By Brian Johnson, Paul Wilkinson, Jan Van Bon

It Service Management from Hell (A Guide to Worst Practices)

By Brian Johnson, Paul Wilkinson, Jan Van Bon

4

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