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    Tieneke Verheijen
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      Metrics for IT Service ­Management (ITSM Library)
      By Brooks, Peter, itSMF - The IT Service Management Forum, Jan Van Bon, Tieneke Verheijen
      Metrics for IT Service ­Management (ITSM Library)
      By Brooks, Peter, itSMF - The IT Service Management Forum, Jan Van Bon, Tieneke Verheijen
      HK$376
      30